About the Company
This is more than a disability services provider – it’s a values-driven community. In just four years, my client has grown to support more than 400 people across in-home care, independent living, and integrated disability services. Built on compassion and integrity, they pride themselves on delivering care that is personal, consistent, and grounded in genuine connection.
Here, relationships come first. Every client is known by name, and every staff member is seen as the heart of the organisation. This commitment to people has set them apart as a leading and trusted voice in the disability services sector.
About the Role
As the Workforce & Scheduling Manager, you will play a critical role in ensuring quality service delivery through proactive workforce planning, efficient rostering, and strong compliance. Overseeing rosters that cover 12,000+ hours per month for more than 50 clients, you will be accountable for building efficiency, supporting staff wellbeing, and ensuring every roster reflects both client needs and Award/NDIS compliance.
Key responsibilities include:
- Analysing workforce needs and preparing quarterly capacity reports.
- Leading rostering and scheduling operations to maintain accuracy, efficiency, and compliance.
- Building strong relationships with staff, clients, and families, ensuring excellent communication and service outcomes.
- Driving continuous improvement initiatives to optimise resourcing and reduce costs.
About You
You are an experienced workforce planner or rostering professional who thrives in a fast-paced, people-centred environment. With a strong understanding of SCHADS Award conditions and NDIS pricing rules, you bring:
- 4+ years of experience in workforce planning and/or rostering.
- Strong working knowledge of rostering systems (ShiftCare highly regarded).
- A customer-focused approach with excellent communication and problem-solving skills.
- Proven ability to manage competing priorities while maintaining accuracy and compliance.
- Experience in the disability sector and/or management is highly desirable.
The Benefits
- Salary range $87,000 – $97,000 + 12% superannuation (salary sacrifice available).
- Permanent, full-time role with flexible working options.
- Supportive and values-led culture where staff are genuinely valued.
- Be part of an organisation that is growing and innovating, with opportunities for career development.
To Apply
Please apply with current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Catherine Lyttle on +61 0400585530, quoting reference JN -062025-40514. Want to know more about Davidson? Visit us at www.davidsonwp.com
