About the Company
Our client is a leading healthcare provider.
About the Role
Seeking an experienced Telephony & Voiceless Technology Engineer to join the team and play a key role in supporting, optimising and evolving the voice and collaboration platforms.
This role will suit someone who thrives in complex environments, enjoys solving problems, and brings hands‑on experience across telephony, UC and voiceless communication technologies—particularly in migration-focused work.
Key responsibilities:
- Supporting and managing telephony and voiceless communication platforms across the organisation
- Delivering and assisting with migration projects, including on‑prem to cloud transitions and platform upgrades
- Maintaining call flows, routing, numbering plans and user configurations
- Troubleshooting complex voice‑related incidents and technical escalations
- Collaborating closely with IT, vendors and business stakeholders to ensure smooth change with minimal disruption
- Documenting configurations, procedures and migration outcomes to support ongoing stability and improvement
About You
- Hands‑on experience working with telephony, unified communications and voiceless communication technologies
- Proven experience delivering or supporting voice platform migrations
- Strong technical troubleshooting skills and a problem-solving mindset
- Experience working within enterprise-scale or complex environments
- Confidence juggling both BAU responsibilities and project-based work
The Benefits
- 6-month initial contract with view to extend
- Market rates
- Hybrid working arrangements
Please apply with current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Maaz Mian on Maaz.Mian@Davidsonwp.com, quoting reference JN -022026-42408. Want to know more about Davidson? Visit us at www.davidsonwp.com
