About the Company
Our client is a reputable financial services institution.
About the Role
Our client is delivering an innovative Generative AI chatbot solution to transform customer and internal service experiences.
We are seeking a ServiceNow Developer to join this project and uplift the organization’s knowledge capabilities within the ServiceNow platform.
Key Responsibilities:
- Design, develop, and configure ServiceNow applications to support GenAI chatbot integration.
- Enhance and optimize knowledge management capabilities within ServiceNow.
- Collaborate with AI specialists and platform engineers to deliver seamless user experiences.
- Integrate ServiceNow with Microsoft technologies, leveraging Azure services for scalability and security.
- Ensure best practices in development, testing, and deployment.
About You
- Proven experience in ServiceNow development (custom apps, workflows, integrations).
- Strong understanding of ServiceNow Knowledge Management and related modules.
- Hands-on experience with the Microsoft stack, including Azure cloud services.
- Familiarity with API integrations and secure data exchange between platforms.
- Exposure to Generative AI or chatbot technologies is highly desirable.
- Excellent problem-solving and communication skills.
The Benefits
- Healthy day rates
- 6-month initial contract with view to extend
- Hybrid working arrangement
- Exciting, cutting-edge program of work
Please apply with current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Maaz Mian on Maaz.Mian@Davidsonwp.com, quoting reference JN -112025-41832. Want to know more about Davidson? Visit us at www.davidsonwp.com
