As a Senior BA - Business focused, working in the Transformation Management Office and reporting to the Lead Business Analyst, this engagement requires a senior business analyst that can work independently and is comfortable with uncertainty in a changing environment. Excellent communication skills coupled with Senior Stakeholder holder engagement.
Currently in a period of rapid change which means needing to change priorities when business needs demand and needing to be resourceful in finding ways to deliver alongside competing demands. Utility experience is not mandatory but would be preferred.
The Senior BA will be working across various transformation programs including digital metering programs as well as Customer/Billing impacts of digital meters through to reviewing current BAU activities to change the current As-IS and to achieve future benefits.
The efforts are focused on the early stages of the delivery lifecycle, focusing on understanding the strategy, identifying business problems and benefits, process mapping and defining requirements that are aligned with these. The role is not an IT focused BA as there is no need to have a deep system understanding or go into ‘solution mode’ as this will be covered by other teams.
What will you be doing?
- Undertake research and analysis to inform future digital processes and solution development.
- Consult with cross-functional teams and stakeholders across the organisation to gather inputs, validate assumptions and socialise findings.
- Conducting cost-benefit analyses, ROI assessments, and risk assessments to support decision-making. Document and present reports detailing outcomes of analysis work undertaken and recommendations supported by findings to senior management and key decision makers.
- Lead or contribute to the development of project scope and business cases for proposed projects or initiatives.
- Facilitate requirement discovery sessions to identify, document and communicate business needs and requirements.
- Liaises with the IT team(s) to assist them in developing technical solutions
- Collaborate in the planning, design, development, and deployment of new business processes and applications, and enhancements to existing processes and applications.
- Experience in managing stakeholder expectations and addressing resistance to change.
- Support the change management, stakeholder communication, and business readiness activities.
Knowledge, Skills and Experience
- Experience in the capture and development of requirements.
- Experience in the utility sector, Smart Meters, Asset Management preferred.
- Experience in working in Regulated industries and Governance.
- Process improvement design and process mapping skills - BPM
- An ability to think strategically - bringing people, requirements, and project elements together.
- Proven ability to facilitate workshops, process mapping, procedural documentation, and perform post-implementation reviews.
- Demonstrated capability to deliver within tight schedules.
- An ability to manage a wide variety of business stakeholders.
- Previous experience in business transformation programs
- Experience in running workshops with stakeholders to develop business processes and requirements.
- Ability to effectively communicate complex technical concepts to non-technical stakeholders.
- An ability to quickly establish trust and rapport at all levels of an organisation.
- Ability to deliver within a complex and highly collaborative environment.
- Ability to perform a range of tasks with strong prioritisation skills.
- Strong communication skills demonstrating an ability to influence outcomes.
- Exceptional written and verbal skills.
- Experience in and passionate about Strategy, Innovation and Emerging Technologies.
- Proven Business Analyst/Business Process Analyst experience.
Please apply with current resume in Microsoft Word format only (.doc or .docx). Please apply with a short application summary matching the PD and your skills FTAO Gideon Donaldson, quoting reference JN -042026-42983. Want to know more about Davidson? Visit us at www.davidsonwp.com
