Looking for a role where you’re constantly connecting with people, solving problems, and making a real impact from day one? This is it.
We’re partnering with a purpose-driven, not-for-profit organisation that genuinely puts people first. In this role, you’ll be at the centre of the candidate experience, guiding new starters through their onboarding journey and ensuring they feel supported, informed, and ready to hit the ground running.
The Role
This is a high-volume, fast-paced role where no two days look the same. You’ll be the go-to person for candidates from the moment they accept their offer through to day one.
Key responsibilities include:
- Managing end-to-end onboarding for a high volume of candidates
- Conducting regular phone calls to guide candidates through onboarding steps
- Tracking progress, identifying roadblocks, and resolving issues quickly
- Acting as the main point of contact for candidate queries
- Working closely with internal teams across HR, IT, and Talent Acquisition
- Supporting inbox management, contracts, and general recruitment admin
About You
This role will suit someone who thrives on interaction, enjoys being busy, and takes pride in delivering a great experience.
You’ll bring:
- A strong customer service mindset (call centre, recruitment, admin or similar)
- Confidence managing high volumes of phone-based communication
- A proactive, can-do attitude with a willingness to step in and get things done
- Strong attention to detail and ability to manage multiple tasks at once
- Confidence working across systems, spreadsheets, and internal platforms
- A team-first approach with a natural ability to build rapport
Why This Role?
- Be part of a genuinely purpose-led organisation making a difference
- Join a supportive, collaborative team environment
- Hybrid working model with flexibility built in
- Stable, permanent opportunity with clear structure and processes
If you enjoy being on the phone, keeping things moving, and delivering a standout experience, this is a role where you’ll thrive.
Please apply with current resume in Microsoft Word format only (.doc or .docx). Want to know more about Davidson? Visit us at www.davidsonwp.com
