About the Company
Our client is a well established service based organisation supporting residential and commercial customers across South East Queensland. With a busy operational team and a strong focus on customer service, they are looking for a capable and personable Receptionist to become an integral part of their office.
This is an opportunity to join a close knit team where you will be the first point of contact for customers while also providing valuable administrative support across the broader business.
About the Role
As Receptionist, you will be responsible for keeping the front office running smoothly and providing a professional first impression to customers, contractors and visitors.
Your responsibilities will include:
- Answering and directing incoming phone calls and responding to general enquiries
- Greeting visitors and managing front of house requirements
- Monitoring shared inboxes and directing correspondence to the appropriate team members
- Providing general administrative support including data entry, document preparation and filing
- Assisting the scheduling team with incoming calls, customer updates and appointment coordination
- Updating customer and job information within internal systems
- Supporting the team with ad hoc administration as required
- Helping maintain an organised, professional and welcoming office environment
About You
You will be someone who enjoys being busy, working with people and helping a team stay organised.
To be successful, you will ideally bring:
- Previous reception, customer service or administration experience
- Strong communication skills and a confident phone manner
- Excellent organisation and attention to detail
- The ability to manage competing priorities in a fast paced environment
- Confidence using Microsoft Office and learning new systems
- A proactive attitude and willingness to jump in and assist wherever needed
- A reliable and professional approach to your work
Experience within trades, construction, property, maintenance or another service based environment would be advantageous but is not essential.
The Benefits
- Join an established and busy service based business
- Varied role combining reception, administration and operational support
- Supportive and close knit office environment
- Opportunity to build broader administration and scheduling experience
- Stable, full time opportunity with plenty of variety
