$67,000 + Super | Full-Time Permanent | Hybrid Flexibility
Are you someone who thrives in a fast-paced environment, enjoys speaking with people all day, and takes pride in keeping processes running smoothly?
We’re looking for an organised and proactive Onboarding Officer to join a high-performing Talent team, supporting the onboarding and compliance process for a high volume of new starters. This is a people-focused role where communication, follow-through, and attention to detail are critical to success.
About the Role
This role is heavily focused on candidate communication, onboarding coordination, and compliance management. You’ll be speaking with candidates daily, guiding them through onboarding requirements, troubleshooting issues, and ensuring everything is completed ahead of their start date.
Key responsibilities include:
- Managing onboarding and compliance activities for a high volume of new starters
- Conducting regular outbound phone calls to guide candidates through onboarding steps
- Following up on outstanding documentation, checks, and mandatory requirements
- Tracking onboarding progress and ensuring deadlines are met
- Responding to candidate queries and resolving issues quickly and professionally
- Working closely with internal HR, Talent, and IT teams to ensure a smooth onboarding experience
- Maintaining accurate records and updating systems with a high level of attention to detail
About You
This role will suit someone who enjoys being busy, loves speaking with people, and can confidently manage multiple priorities at once.
You’ll bring:
- Strong customer service or call centre experience
- Confidence managing high volumes of phone-based communication
- A proactive, can-do attitude and willingness to problem solve
- Excellent organisation and time management skills
- Strong attention to detail, particularly around compliance and documentation
- Confidence using systems, spreadsheets, and internal databases
- A team-first mindset with the ability to work collaboratively in a fast-paced environment
What’s on Offer
- Permanent full-time opportunity
- Hybrid working arrangement
- Supportive and collaborative team culture
- Purpose-driven organisation with strong values
- Opportunity to build a long-term career within Talent and HR
If you enjoy fast-paced work, building relationships, and being the person that keeps everything on track behind the scenes, this could be the perfect next step for you.
Please apply with current resume in Microsoft Word format only (.doc or .docx). Want to know more about Davidson? Visit us at www.davidsonwp.com
