About the Company
We are partnering with a federal government client seeking an experienced Employee Services Advisor to join their dynamic People & Culture team. This role provides high-quality, operational HR advice and support across a broad range of people matters, contributing to positive employee experiences and business outcomes.
About the Role
- Provide proactive HR consultancy and advisory services to employees and managers across the organisation.
- Deliver consistent, high-quality advice across the employee lifecycle, including probation, fitness for duty, performance management, and development.
- Manage and respond to queries via the HR ticketing system, ensuring accurate record-keeping and appropriate escalation.
- Prepare documentation including letters, policy reviews, and initial advice recommendations.
- Conduct job evaluations using JEMS methodologies and provide guidance on role classification across business units.
- Support the development and review of policies, procedures, and resources related to job evaluation and broader HR practices.
- Build strong relationships with managers and internal stakeholders to deliver timely, customer-focused HR support.
- Contribute to the enhancement of self-service platforms and continuous improvement initiatives.
- Handle sensitive employee information in line with privacy and confidentiality standards.
- Participate in HR projects and adapt to changing organisational needs.
About You
- Demonstrated experience providing practical HR advice across the employee lifecycle in a complex, diverse organisation.
- Proven ability to coach and support managers in fostering a positive performance culture.
- Experience conducting job evaluations using JEMS methodologies.
- Strong knowledge (or ability to acquire) of relevant legislation, enterprise agreements, and HR policies.
- Excellent interpersonal and communication skills, with a collaborative and customer-focused approach.
- Ability to manage competing priorities, navigate ambiguity, and deliver outcomes in a dynamic environment.
- High attention to detail, strong organisational skills, and sound judgement in risk management and escalation.
- A commitment to continuous improvement and fostering a respectful, inclusive workplace.
Desirable Qualifications:
- Tertiary qualifications in Human Resource Management, Business, Organisational Psychology or related field.
- Certification or training in Mercer Job Evaluation, workplace investigations, or workers compensation (Comcare).
The Benefits:
- $100,000 to $109,000 per annum + 14% super
- Hybrid working – 3 days WFH
- North Brisbane Location (near DFO)
How to Apply:
Please apply with current resume in Microsoft Word format only (.doc or .docx), quoting reference JN -092025-41432.
Want to know more about Davidson? Visit us at www.davidsonwp.com
