About the Company
Our client is an iconic government-owned organisation that provides safe, efficient and environmentally responsible services to the aviation industry. They are a one-of-a-kind entity in Australia, managing over four million aircraft movements each year and delivering air navigation services across 11% of the world’s airspace. Their operations span air traffic control towers, aviation firefighting, and critical support functions. This makes it an incredibly exciting opportunity to work at the forefront of aviation in Australia.
Right now, the organisation is undergoing an exciting transformation. They are shifting to a new operating model and reshaping their shared services capability. As part of this change, they are building their Employee Support team. This newly created Employee Services Partner role offers a unique opportunity to step into a pivotal advisory position during a time of real organisational growth and change.
Please note this is a 6-month fixed term contract role. Brisbane or Melbourne based.
About the Role
As the Employee Services Partner, you will be a senior HR advisor within the Employee Support team. You will act as a trusted coach, case manager and strategic sounding board for leaders across a highly complex and unionised organisation. While this is not a traditional HR Business Partner role, you will take the lead on complex employee relations cases, provide leadership coaching and help shape how HR supports the business.
You will work across a national workforce including operational areas such as air traffic control and aviation rescue firefighting, as well as enabling functions and corporate services. Your role will involve triaging, guiding and resolving high-level people matters while helping line leaders improve their ability to manage performance, conduct, grievance and absence issues.
This is a chance to make a real impact by building relationships, providing practical people-focused advice and strengthening the internal HR brand across the organisation.
You will:
- Manage complex HR matters including grievances, investigations and misconduct
- Coach and advise operational and corporate leaders on proactive people management
- Act as the escalation point for complex HR queries across the employee lifecycle
- Review and analyse workforce data to identify trends and recommend solutions
- Promote and embed people frameworks such as talent, diversity and organisational change
- Build strong relationships with line managers and drive leadership capability uplift
- Contribute to a culture of continuous improvement as HR transforms its service model
About You
You will demonstrate:
- Strong experience in HR advisory and case management within complex or unionised environments
- Knowledge of enterprise agreements, employment legislation and public sector HR frameworks
- Demonstrated ability to coach and influence line leaders through complex scenarios
- Excellent communication, stakeholder management and interpersonal skills
- Experience in large-scale organisations such as transport, aviation, infrastructure, health, mining or utilities
- Relevant tertiary qualifications in HR, Business or related fields are desirable
The Benefits
- Make a real impact in a purpose-driven organisation where no two days are the same
- Be part of a transformation project focused on improving HR service delivery
- National exposure across air traffic control, firefighting and corporate functions
- Join a collaborative and experienced HR team with deep knowledge of the business
- Enjoy flexible working arrangements with 3 days in office and parking on site
- Supportive and progressive leader who values your input and development
Please note this is a 6-month fixed term contract role. Brisbane or Melbourne based.
Please apply with current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact William Stock on william.stock@davidsonwp.com quoting reference JN -072025-40881. Want to know more about Davidson? Visit us at www.davidsonwp.com
