- Pivotal COO role with full scope to lift performance & sharpen accountability
- Lead a 400-person operation across manpower and electronics
- Your influence, energy and commercial judgement will leave a visible mark
National Protective Services is seeking a commercially minded, high-impact Chief Operating Officer to lead operational performance across a complex, workforce-intensive business spanning two core divisions: manpower and electronics.
Reporting to the CEO, this is a pivotal executive role designed to strengthen accountability, lift service quality, improve compliance execution and create the structure required for scalable growth. The COO will bring clarity, rhythm and discipline to the business while helping free up capacity for innovation and long-term improvement.
This is a role for a leader who can drive change through people. You will lead a broad operations environment including Operations Managers, Compliance, Supervisors and Admin support, with responsibility for improving standards, workforce performance, systems use and commercial execution. A key priority will be lifting the maturity and quality of the electronics division, while continuing to strengthen the manpower side through better training, recruitment and scheduling.
You will need to be visible, credible and highly effective at building trust, setting expectations and driving performance in an environment shaped by EBAs, union considerations and a workforce of approximately 400 staff.
We are looking for an experienced operational leader who brings energy, presence and sound judgement, ideally from a service-led, compliance-sensitive or workforce-heavy environment. You do not need to come from an identical sector background, but you must be capable of leading through complexity, improving standards and building a stronger performance culture across multiple functions. This is an outstanding opportunity to join a business at an important point in its evolution and play a central role in professionalizing operations, improving quality and helping deliver the next phase of growth.
To apply, please click 'apply now' and upload your CV and Cover Letter. For any questions not outlined in the PD and for a confidential discussion, please contact Anthony Grey 0403 310 566. To view the Success Profile for this opportunity, please copy and paste the following link into your browser: https://tinyurl.com/2hktdr5h
Davidson acknowledges the Traditional Custodians of the lands on which we work and live. We are also committed to equal opportunity and strive to promote diversity, inclusion, belonging, flexibility, and accessibility in all that we do. Should you require assistance in your interactions with us or through a recruitment process, please let us know so we can provide adjustments for you.
Applications close on Monday 20th April 2026.
