About the Company
Our client is a well-established Local Government organisation based in Brisbane’s northern suburbs. They deliver essential community services and are recognised for their collaborative culture and operational excellence.
This opportunity sits within the Waste Services Department, supporting kerbside collection operations that directly impact residents across the region.
About the Role
We are seeking two Administration Officers to join the Kerbside Collection Contract operational team on a full-time temporary contract.
In this role, you will provide administrative and business support while managing direct resident contact. You will work closely with operational teams to ensure seamless service delivery across kerbside collection activities.
Key responsibilities include:
- Processing bin collection service requests and applications
- Managing and responding to enquiries via a high-volume shared inbox
- Preparing resident correspondence regarding service enquiries
- Investigating operational issues and preparing reports
- Resolving customer enquiries and coordinating with internal stakeholders
This is a fast-paced, team-focused environment requiring strong organisation and attention to detail.
About You
To be successful in this role, you will demonstrate:
- Previous experience in an administrative or customer-focused role
- Strong written communication skills and confidence drafting formal responses
- Proficiency in Microsoft Office and the ability to learn new systems quickly
- Excellent time management skills and the ability to manage competing priorities
- A collaborative mindset and commitment to delivering high-quality customer service
Local Government experience will be highly regarded but is not essential.
The Benefits
- $38.76 per hour + Super
- Full-time hours (38 per week, Monday to Friday)
- Contract through to September 2026
- Opportunity to contribute to an essential community service
- Supportive team environment within a reputable Local Government organisation
Please apply with current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact on chantelle.flood@davidsonwp.com , quoting reference JN -032026-42670. Want to know more about Davidson? Visit us at www.davidsonwp.com
