Support Analyst (Infor M3)

Job Title: Support Analyst (Infor M3)
Contract Type: Contract
Location: Inner Suburbs Melbourne, Victoria
Salary: Negotiable
Start Date: ASAP
Reference: JO-1807-90185_1532312148
Contact Name: Gabrielle Cassidy
Contact Email:
Job Published: July 23, 2018 12:15

Job Description

One of Australia's ASX listed companies is on the lookout for a talented new level 1 and 2 Support Analyst with Infor M3 experience to join its Melbourne based team and provide support to the business and their customers!

You'll be responsible for resolving support issues, raising problem records, escalating issues when necessary and providing exceptional customer service support. Join an organisation where you will be able to grow within the organisation. The team culture is one of the best and they truly work together to achieve results.

Skills & Experience:

  • Recent experience with (Infor M3) ERP in finance, logistics, manufacturing and planning
  • Experience with troubleshooting providing level 1 and 2 support
  • Exceptional customer service skills
  • High organisation skills and attention to detail.
  • Excellent written and verbal communication skills
  • Solid understanding of ITIL with Certification

You will need to be a great team player, enjoy following process and assisting in the organisations process improvement. Most importantly, they need you to be eager to adopt new technologies and continue to learn. You will be a quick learner and have the ability to work well under pressure.

To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Gabrielle Cassidy on 03 9929 9550, quoting ref no. JO-1807-90185. Want to know more about Davidson? Visit us at