Service Delivery Manager

Job Title: Service Delivery Manager
Contract Type: Contract
Location: Australian Capital Territory Region, Australian Capital Territory
Salary: Negotiable
Start Date: 1/07/2020
Reference: JO-2004-100100_1585895288
Contact Name: Maddison Glass
Contact Email:
Job Published: April 03, 2020 17:28

Job Description

As the Service Delivery Manager you will be responsible for managing service deliverables, contributing to the planning and implementation of projects including defining the scope and requirements, maintaining and documenting service catalogues, engaging with stakeholders to negotiate service level requirements and agreed levels, planning, initiating and managing contracts, conducting procurements, overseeing and planning resource allocation and work packages, managing risks and issues and communicating formally and informally on the progress.

To be successful in this role you will possess

  • Currently holidng NV1 clearance (or have the ability to obtain)
  • Proven AGILE IT Project / Programme delivery experience
  • Defence experience beneficial
  • Proven management experience
  • Strong interpersonal skills with an ability to work with people at all levels of the business
  • An ability to lead others with a focus on coaching and development
  • Experience gained from within the financial services industry
  • Must be a strong problem solver and pro-active in identifying opportunities for improvement
  • Passion for delivery
  • Enjoys working and collaborating with people

To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Jenny Vaz on quoting ref no. JO-2004-100100. Want to know more about Davidson? Visit us at