Project Manager - Contact Centre - AO8

About the Company
Davidson Recruitment have been engaged to recruit an experienced Project Manager (AO8) to Implement and upgrade a Contact Centre for our client. This is a 5 month contract to start ASAP based in Brisbane City Fringe..

About You - A confident Project Manager who has a background working with Contact Centres and Telephony upgrades.



About the Role

• Responsible for the successful delivery and management of the contact centre upgrade.
• Responsible for the direction, coordination, implementation, control and upgrade of the Telephony.
• Ensuring alignment with organisational strategy.
• Stakeholder engagement both internal and external.
• Financial Management of the project.
• Prioritise, allocate and coordinate project activities and identified action areas.
• Identify areas of improvement and prepare recommendations.
• Ensuring that contract agreements with solution providers and outside vendors are managed.

This role would be suitable for a strong project manager who has previous experience with contact centre and telephony upgrades. Previous Government experience is highly regarded. This is an ASAP start.

The Benefits

• AO8 level pay-rate - highly competitive rate
• Brisbane City Fringe
• Large program of work - challenge yourself!
• 5 month contract initially

Want to know more about Davidson? Visit us at www.davidsonwp.com