Network Analyst

Job Title: Network Analyst
Contract Type: Contract
Location: Inner Suburbs Brisbane, Queensland
Salary: Negotiable
Start Date: 17/02/2020
Reference: JO-2001-99276_1581987039
Contact Name: Pooja Deshmukh
Contact Email:
Job Published: February 18, 2020 11:50

Job Description

About the Role:

  • Provide network support services, ensuring timely resolution to network administration tasks and troubleshooting.
  • Undertake research, analysis and interpretation of issues and trends relating to ICT infrastructure and be pro-active in recommending and implementing quality best practice solutions in accordance with the network and security technical architecture.
  • Provide advice and options on issues and trends relating to the management and ongoing development of network configurations and agreed department services.
  • Maintain accurate records of all hardware/software items and monitoring of performance, actions and outcomes in relation to the management of incidents, problems, release, change issues, user requests and outcomes.
  • Liaise and consult with ICT team members, other departmental work units and service contract suppliers to co-ordinate network and service incidents in accordance with service level agreements.
  • Prepare reports on actual service performance and comparison with expected service levels and other correspondence as required.
  • Provide mentoring, coaching and on the job training for less experienced staff
  • Development and peer review of Work Instructions and Procedures
  • Out-of-standard business hours work on systems, as directed
  • Other tasks as directed by the Team Leader Network Operations

About You:

Essential Skills:

The Contractor must have experience in some or all of the following IT Network infrastructure components and services:

  • Design/Configuration/Implementation of complex Cisco based data communication networks including datacentre, metropolitian and regional wired and wireless network platforms
  • Management and support of data communication related services which include:
    • Telstra IPWAN and IPVPN based networks, WDM, dark and managed fibre optics services, structured cabling solutions, Riverbed application accelerators and wireless (WiFi) technologies
  • Utilisation of network management platforms which include:
    • Statseeker, SolarWinds, EasyIP, Cisco Integrated Service Engine (ISE), Fluke Cable Testers, and LiveAction Network Performance Manager
  • Network analysis and fault diagnosis
  • Current Class C manual driver's licence

Desirable Skills:

  • Riverbed WAN optimisation technology design/implementation/management
  • Quality of Service (QoS) policy design/implementation/management
  • Voice of IP (VoIP)
  • Network Access Control (NAC)
  • Technical report writing
  • ITIL framework
  • Cisco certification/s

To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Pooja Deshmukh on 07 3023 1078, quoting ref no. JO-2001-99276. Want to know more about Davidson? Visit us at

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