Manager Network Operations

Job Title: Manager Network Operations
Contract Type: Contract
Location: Inner Suburbs Brisbane, Queensland
Salary: Negotiable
Reference: JO-1806-89846_1531184121
Contact Name: Nisha Kumar
Contact Email:
Job Published: July 10, 2018 10:55

Job Description

Contract role for about 12 months with possible extensions| large govt department| Brisbane CBD

The Manager Network Operations is an integral role within the department and is required to manage our network operations centre and the staff within. It is responsible and accountable for the network availability and its performance across the entire state of Queensland on a 24x7 basis, covering some 1500 sites. With focus for all Queensland.

Key Responsbilities

Lead and manage a team of network specialists in the Network Support functions for the
provision of pro-active network and ancillary services support, network management, and
network security including:
o 2nd and 3rd level support of complex shared MPLS WAN, MAN, and LAN environments;
o knowledge of various network management tools and associated systems;
o management of real time event and performance reporting systems, and;
o provision of quality assurance and network performance testing.
* Provide strong leadership and management of a team of upwards of thirteen junior staff
ensuring they are adequately trained and perform optimally in their day-to-day roles.

Key Skills and Experience

While there are no mandatory requirements or qualifications required for this role, possession of the
following will be considered highly desirable:

* Previous experience in large scale ICT operational environments
* An excellent understanding of, and extensive experience with:
o Managing contemporary large and complex networks
o Previous experience in a leadership role

Knowledge and experience with:
* Strong customer/stakeholder engagement
* Resource prioritisation
* Knowledge and experience with ITIL Service Operation & ISO 20000-1
* IT accreditations and certification
* Organisational change management experience

Criteria for Success

GITC accredited (mandatory);
* Understanding of contemporary WAN/MAN/LAN technologies and architectures
* Good knowledge of the following:
o Wi-Fi / Mobility / satellite principles and architectures
o High availability concepts
o Ancillary services
o Cabling standards

To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Nisha Kumar on 07 3023 1024, quoting ref no. JO-1806-89846. Want to know more about Davidson? Visit us at

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