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L2 MS Office 365 Admin and Active Directory

Location Melbourne
Job Type Contract
Reference JO-2104-104003_1619573221
Posted 10 days ago

L1 / L2 Service desk support contract to start ASAP - WFH

The top 4 skillsets required (please confirm your experience)

  1. Office 365 admin i.e. Team, SharePoint, OneDrive.
  2. Windows desktop
  3. SCCM
  4. Active Directory

Summary of other skills and technologies in use:

  • Experience in administrating and maintaining services in an ITIL environment
  • Experience in ServiceNow - or similar ticking system
  • Broad understanding of IT software, hardware and communications technologies.
  • Experience in implementing ITIL processes
  • Experience with Microsoft cloud environments, Azure, Office 365
  • Experience in Incident Management/Request Management/Problem management
  • Experience with MS products including operating systems with emphasis on Windows 10/Office 365
  • Strong knowledge of MS Server 2008/2012/2016/2019
  • Strong knowledge of MS Active Directory/Group Policy and core services
  • Strong knowledge of networking concepts, DNS, DHCP
  • Strong knowledge of Service Now ITSM