IT Support Officer / Desktop Engineer

Location Victoria
Job Type Permanent
Reference JO-2011-101941_1606892424
Posted about 2 months ago

About the Role

Our client is looking for an experienced IT Support Technician to provide on-site IT Support Services to maintain and uplift day-to-day user efficiency of their technology environment across various sites in Victoria.

12 month contract based in SE Suburbs of Melbourne

As an IT Support Officer you would be responsible for following:

  • On boarding/off boarding of users,
  • Building and maintenance of software and hardware
  • Configuration and maintenance of user profiles and accounts
  • Incident management
  • VIP user Support
  • L1 support for Hardware and application issues
  • Work with Vendors / Service providers
  • Field/ site visits to support end users

About You

  • Proven experience in Level 1 / L 2 IT Support role
  • Experience in range of devices (laptops, desktops, tablets, mobiles)
  • Primarily PC builds and support experience
  • Experience in Incident management (ITIL Knowledge)
  • Experience in MS Office application support
  • Basic networking /Wifi/VPN concepts
  • Knowledge of ServiceNow (SNOW) OR similar tool
  • Excellent communication skill
  • Experience in Manufacturing / Utilities /Supplychain / Mining
  • Must have Own CAR & Australian Driving License

Eligibility - Australian Citizens & Permanent Residents only

To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx). Want to know more about Davidson? Visit us at