IT Help Desk (Rollout)

Job Title: IT Help Desk (Rollout)
Contract Type: Contract
Location: Melbourne, Victoria
Salary: AU$30 - AU$33 per hour
Start Date: 27/01/2020
Reference: JO-2001-99140_1579559344
Contact Name: Ryan Armati
Contact Email:
Job Published: January 21, 2020 09:29

Job Description

Working in an IT Help Desk/Rollout role, you will be responsible for the initial set-up and deployment of new devices onto client site. This is a customer facing position and you will required to be able to communicate verbally to clients in a professional manner.

You will also be responsible for escalating issues to the more senior members when required as well as:

  • Deploying and maintaining server and workstation infrastructure.
  • Monitor and maintain incoming IT hardware
  • Responsible for desktop and laptop computer configuration, deployments, and troubleshooting
  • Adherence to office and technical policies and procedures.

To be successful in this role, you will need to have:

  • Proven experience in a similar role.
  • Experience working with Windows systems
  • Demonstrated problem solving, incident management and request fulfilment experience, and the ability to perform well under pressure, manage conflicting priorities and meet deadlines.
  • Outstanding communication skills and thrive on building strong working relationships with clients and staff to ensure customer satisfaction


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