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Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Contract
Location: Northern Suburbs Brisbane, Queensland
Industry:
Salary: Negotiable
Start Date: 31/08/2018
Reference: JO-1808-90755_1535085709
Contact Name: Ashleigh Veenstra
Contact Email: ashleigh.veenstra@davidsonwp.com
Job Published: August 24, 2018 14:41

Job Description

About the Company

This organisation truly values its people, offering excellent working conditions in a dynamic, fun and challenging environment. They are a close knit team with long tenure and are looking for an experienced customer service professional to join the organisation. Our client is looking for somebody who is committed and interested in a long term commitment. This is a temp to perm opportunity to start immediately working Monday to Friday during standard business hours.


About the Role
You will be providing customer service to the organisations major accounts doing the following:

  • Answering inbound enquiries about products
  • Resolve customer complaints and issues
  • Navigate database to search for products and check stock levels or order status
  • Have an understanding of products to discuss with customers
  • Enter orders into the system accurately
  • Respond to online enquiries
  • Data entry and general administration
  • Use of multiple systems

About You
To be considered for this great opportunity, you will possess:

  • Exceptional customer service skills
  • Ability to manage difficult calls and provide resolution
  • High attention to detail
  • Exceptional interpersonal & communication skills with ability to develop relationships at all levels
  • Ability to pick up information quickly
  • Professional, reliable and committed


The Benefits

  • Rapidly growing organisation
  • High potential for career advancement
  • Fun, dynamic and challenging environment
  • Attractive hourly rate and salary on offer




To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Ashleigh Veenstra via email ashleigh.veenstra@davidsonwp.com, quoting ref no. JO-1808-90755. Want to know more about Davidson? Visit us at www.davidsonwp.com