Customer Experience Consultant / Administrator

Location Queensland
Job Type Permanent
Reference JO-2103-103415_1616400650
Posted 30 days ago

About the Company

Have you enjoyed your success in customer service, but looking for a chance to evolve to the next level?

You have the opportunity to join a growing national business wholesaler within the bathroom sector whose focus is in the prestigious luxury product range. From the day you join, you will feel proud of their brand and the dynamic team around you.

About the Role

Based in their Albany Creak head office/showroom you will be the first point of contact for customer enquiries over the phone whilst taking ownership of the showroom experience. There is an art to the quality versus quantity aspect of this role - whilst you're working with high volume calls, it's the level of quality connection you're giving to customers that will be the key to your success.

Your high-level administrative skills are also valued, along with your high speed data entry skills.

About You

  • You will ideally have come from a customer service background in Construction, plumbing, kitchen or bathroom products
  • Ability to engage with clients in a meaningful manner
  • A genuine interest in gaining detailed insight into the products on offer
  • Great attitude and a willingness to be a positive team player
  • Strong organisation skills and good time management
  • Self-starter with a strong work ethic
  • Intermediate skills in MS Suite and outlook
  • High level data entry skills

The Benefits
You will love being part of a switched-on, fast-paced team that know how to have fun and a great laugh. All whilst being supported by fantastic leaders within a culture that wants to see you advance your career.

Being part of a values-driven organisation experiencing unprecedented growth will also motivate you. No one day will ever be the same in this fantastic culture.
Are you keen to progress your career within an engaged and fun team environment?

To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Chrissy Mandalis on 07 3023 1010, quoting ref no. JO-2103-103415. Want to know more about Davidson? Visit us at