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Contact Centre Agent

Job Title: Contact Centre Agent
Contract Type: Contract
Location: Brisbane CBD, Queensland
Industry:
Salary: AU$40.60 - AU$41.6 per hour
Start Date: 28/09/2020
Reference: JO-2009-101368_1601439214
Contact Name: Terri-Anne Egan
Contact Email: resume@3-3sekgg553hclgmjfklq27jyk2jlsmlqf500r8h7a0oat5yud4.9-sxcteau.ap1.apex.salesforce.com
Job Published: September 30, 2020 14:13

Job Description


About the Company

Davidson recruitment are experts in matching the best talent with exclusive opportunities in the marketplace. Several positions have become available for experienced Contact Centre Agents. These roles are working for a State Government Department to support a large-scale project. Davidson are currently seeking applications for opportunities to start in September/October for 2 month assignment located CBD. If you are a motivated and reliable professional, we would love to hear from you.

About the Role

  • Answering and responding a high volume of incoming calls from the Public
  • Resolve and triage customer queries as required
  • Synthesising and relaying information back in a clear and concise manner
  • Utilising a database to look up information and data entry
  • Email correspondence and inbox management as required

About You

  • Previous experience in a client service or contact centre setting.
  • Exceptional customer service delivery
  • Ability to think on your feet and adaptability to differing tasks in a high volume capacity
  • 24/7 Rotating roster - You must have full avaliablity

The Benefits

  • Highly attractive hourly rate + super
  • All training provided-
  • Supportive contact centre team leaders and management

We are looking for motivated candidates to seize this opportunity! - Apply today.
Davidson is currently receiving a record number of applications for all job opportunities. We are doing all we can to connect with each and every applicant in a timely manner. Should there be a delay in connecting with you or, in this instance, you are notified via email that your application was unsuccessful, we apologise and thank you for your understanding during such a unique time in our history.
Want to know more about Davidson? Visit us at www.davidsonwp.com