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Client Services Officer

Location Brisbane
Job Type Permanent
Reference JO-2102-102829_1612912514
Posted 21 days ago

About the Company
Davidson are a preferred supplier for the QLD State Government and are currently recruiting experienced Inbound Call Centre Consultants. There is a potential of multiple opportunities available based North Brisbane.
If you are a vibrant, enthusiastic customer service professional, we would love to hear from you.

About the Role

  • Acting as a first point of contact for customers answering inbound phone enquires
  • Provide professional and outstanding customer service
  • Understand and communicate legislation and policies
  • Processing claims with high attention to detail
  • Maintain a customer data base
  • Carry out any administration tasks necessary to assist customers and support operations of the service


Skills and Experience:

  • Previous customer service experience or claims processing
  • Advanced Microsoft Officer Suite Skills
  • Well-developed communication skills - both written and verbal
  • Demonstrated ability to build rapport quickly over the phone and establish strong and mutually beneficial connections
  • A confident and engaging phone manner
  • Exceptional attention to detail


The Benefits

  • Attractive hourly rate - $41.31 p/hr + Super
  • Parking on site
  • North Brisbane location
  • 6 month contract with likelihood to extend


To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx). Quoting ref no. JO-2102-102829.