Chief Transformation Officer - City of Glen Eira

Job Title: Chief Transformation Officer - City of Glen Eira
Contract Type: Permanent
Location: Melbourne, Victoria
Salary: Negotiable
Reference: JO-2006-100570_1592445824
Contact Name: Paris Plompen
Contact Email:
Job Published: June 23, 2020 11:43

Job Description

  • Join a contemporary, future focused council
  • Lead customer first business transformation
  • Drive smart city initiatives

Are you experienced and passionate about driving business transformation to enhance customer and community outcomes? Do you want to work for an employer of choice? Read on.

The City of Glen Eira is located in Melbourne's inner south-eastern suburbs approximately 10 kilometres from Melbourne's central business district. Glen Eira is regarded for its commitment to excellence in the provision of more than 120 services to its vibrant and culturally diverse community of more than 154, 000 residents. The City is proud of providing an environment that is liveable, accessible, safe and sustainable and a place where their community wants to live now and into the future. As an organisation, Council is contemporary and future focused, recognised as an employer of choice offering a friendly, rewarding and diverse environment in which to work.

Find out more about the City of Glen Eira here:

Reporting to the CEO, the Chief Transformation Officer (CTO) will join the executive leadership team and demonstrate a commitment to, and alignment with the high standards of performance, values driven leadership, and culture of continuous improvement that currently exists in the team and organisation.

Building on the progress made over the last 4 years, this position will lead service and digital transformation and projects to improve the customer experience, eliminate duplication and wasted effort, and drive efficiency. This role will lead the City of Glen Eira's service review and integrated planning frameworks and work collaboratively across the organisation to influence change that enhances community outcomes. The role also provides leadership to the corporate planning and performance management process, acting as a centre of excellence for reporting, accountability, data led decision making.

To be considered for this enviable opportunity, you will be a proven leader with demonstrated experience leading transformation in a large, complex, customer-focused organisation. You will be adept in systemic and cultural change management and have excellent business acumen. Politically astute, you will demonstrate high levels of emotional intelligence and have a strong track record in inspiring staff and maintaining effective stakeholder relationships. Furthermore, you hold relevant tertiary and post-graduate qualifications in a relevant discipline.

This is an exciting and rare opportunity to join Glen Eira's executive leadership team and lead their business transformation agenda - both now and for the future.

For a copy of the PD please go to or to apply, please click the "Apply Now" button and upload your resume. (Note, a covering letter is not required).