Chief Executive Officer - Puffing Billy Railway

Job Type Permanent
Reference JO-2008-101289_1603328619
Posted about 1 month ago
  • Iconic tourist destination
  • Respect its heritage but realise development opportunities
  • Lead a passionate and diverse workforce

Puffing Billy is much more than a train ride - it transports visitors on a magical journey that becomes a cherished lifetime memory. It is Australia's foremost operating steam railway and one of the largest steam and heritage railways in the world. With history spanning a period of 120 years, remarkably for more than half that time, it has operated as a volunteer-based not-for-profit body. Under the Emerald Tourist Railway Act 1977, the organisation is a statutory authority with a Board and employs approximately 100 staff with the addition of over 400 valued volunteers.

Reporting to the Chairperson and Board, this role will take accountability for the implementation of the organisational strategy and a range of operational plans to realise the future opportunities for this iconic railway and the recovery post Covid. In doing so you will achieve all recommendations from the Ombudsman's report and have identified approaches to overcome the changed economic environment. With a diverse range of stakeholders, including the Puffing Billy Preservation Society, volunteer groups, partners, tourism bodies, all three tiers of government and the community; the CEO will be actively engaged. Key to the success of the role will be a transparent and trusting relationship with the Board, strong governance practices and above all, the delivery of a safe operation and positive experience for all to enjoy.

Excited by a challenge you bring a demonstrated experience leading organisational reform in a complex customer service-focused environment. You appreciate good governance having worked with a Board/Committee/Council in the past, are commercially astute and are well regarded for your ability to engage and manage a diverse range of stakeholders. An appreciation of rail or tourism operations would be highly desirable but not essential. With the scheduled completion of a new state-of-the-art $23 million Lakeside Visitor Centre at Emerald Lake Park, this is an exciting time to lead this iconic organisation into a bright future!

Davidson Executive & Boards are supporting the Emerald Tourist Railway Board with this search and appointment of the CEO. For further information please download: or to submit an expression of interest, please visit For a confidential discussion, please contact Jarrod McLauchlan 0407 808 517 or Natasha Diamond on 0412 822 348.