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Casual Contact Centre Representative

Location Cairns, Queensland
Job Type Temporary
Reference JO-2007-100876_1594274085
Posted 28 days ago

About the Company
Davidson are a preferred supplier for the QLD State Government and are currently recruiting experienced Inbound Call Centre Consultants. There is a potential opportunities available based in Cairns.
If you are a vibrant, enthusiastic call centre professional we would love to hear from you. You will demonstrate a positive attitude and feel comfortable working in a fast paced environment.

About the Role

  • Acting as a first point of contact for customers answering inbound phone enquiries
  • Taking maintenance request calls
  • Provide professional and outstanding customer service
  • Understand and communicate legislation and policies
  • Maintain customer database and
  • Participate and contribute to the team meetings

    About You
  • Must be resilient
  • Well developed dispute resolution skills
  • Previous customer service experience
  • Advanced Microsoft Office Suite skills
  • Well developed communication skills - both written and verbal
  • Demonstrated ability to build rapport quickly over the phone
  • A confident and engaging phone manner

    The Benefits
  • Cairns Location
  • Temporary Contract with the possibility to extend
  • Attractive hourly rate

    To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx). , quoting ref no. JO-2007-100876. Want to know more about Davidson? Visit us at www.davidsonwp.com