Call Centre Operator APS3

Location Queensland
Job Type Contract
Reference JO-2105-104119_1620167132
Posted 3 days ago

About the Company
Davidson recruitment are experts in matching the best talent with exclusive opportunities in the marketplace. Multiple opportunities have come available for experienced Contact Centre Operators (APS3) to assist with a Federal Government Department based in Brisbane.

About the Role

  • Answering and responding a high volume of incoming calls from the Public
  • Synthesising and relaying information back in a clear and concise manner
  • Utilising a database to look up information and data entry
  • Email correspondence and inbox management as required
  • Above market hourly rate
  • Training on systems and gradual progression across service lines

About You

  • *Must have previous experience working in a call centre or extensive customer facing experience*
  • Quick learner and ability to pick up systems quickly
  • Exceptional customer service delivery
  • Ability to think on your feet and adaptability to differing tasks in a high volume capacity
  • High level of resilience
  • Current Police Check under 6 months or willing to obtain

The Benefits

  • Becoming apart of a supportive and fun team
  • Joining a Federal Government client
  • long term contracts offered
  • Training provide to see you succeed

Please note: As this is with a Federal client - successful candidates must be an Australian Citizen and have or be willing to obtain a Police Check.

To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion.Want to know more about Davidson? Visit us at