3 month initial contract in Melbourne CBD for a Business Support Consultant to complete billing investigations on misalignment between two systems. You will be following a set of instructions to see the billing impact and do an analysis on those billing impacts and you will need to be able to identify incorrect charges and correct misalignments.
- Investigate and resolve disputes regarding billing errors
- Identify any trends in customer request types
- Analyse and enter data from a range of sources (spreadsheets, invoices etc.) into multiple systems
- Keep the customer informed including Sales, Service, Dealers and Customers.
Skills and Experience Required
- Billing experience (preferably within the Telco sector)
- Experience with data analysis (preferably within a billing environment)
- Strong analytical and reporting skills
To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Imogen Studders on 03 9929 9529, quoting ref no. JO-1808-90405. Want to know more about Davidson? Visit us at www.davidsonwp.com