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AO3 Contact Centre Consultant

Job Title: AO3 Contact Centre Consultant
Contract Type: Contract
Location: Brisbane CBD, Queensland
Industry:
Salary: Negotiable
Start Date: 1/08/2018
Reference: JO-1807-90263_1532567454
Contact Name: Ashleigh Veenstra
Contact Email: ashleigh.veenstra@davidsonwp.com
Job Published: July 26, 2018 11:10

Job Description

About the Company
Davidson are a preffered supplier of staff to state government and have an immediate opportunity for an experienced inbound call centre consultant. This is a temporary contract until the 30th of September, full time hours from Monday to Friday between 8am - 5pm.


About the Role

  • Answering inbound enquiries - 80-90 calls per day
  • Advising of application process and status
  • Searching database and updating information
  • Answering email enquiries
  • Use of multiple systems to find information for customer
  • Interpret legislation and communicate to customer


About You

  • Demonstrate exceptional customer service
  • Strong communication- both verbal and written
  • Able to pick up new systems and learn quickly
  • Strong computer and systems knowledge
  • High attention to detail


The Benefits

  • Brisbane CBD Location, close to public transport
  • Potential ongoing opportunity past September
  • Great team culture



To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Ashleigh Veenstra on ashleigh.veenstra@davidsonwp.com. Want to know more about Davidson? Visit us at www.davidsonwp.com