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AO3 Call Centre Consultant

Job Title: AO3 Call Centre Consultant
Contract Type: Contract
Location: South Brisbane, Queensland
Industry:
Salary: Negotiable
Start Date: 13/08/2018
Reference: JO-1808-90492_1533543443
Contact Name: Ashleigh Veenstra
Contact Email: ashleigh.veenstra@davidsonwp.com
Job Published: August 06, 2018 18:17

Job Description

Davidson have partnered with a State government department for an exciting and new campaign to start the 13th August. We are currently recruiting for multiple Customer Service Advisors for temporary contracts for that could last anywhere from one week or up until March 2019 depending on the call volume. If you are a vibrant, enthusiastic call centre professional we would love to hear from you. You will demonstrate a positive attitude and feel comfortable working in a fast paced environment.

Responsibilities:

  • Acting as a first point of contact for answering inbound enquiries
  • Provide professional and outstanding customer service
  • Troubleshooting of online applications and interfaces
  • Guide callers through processes step-by-step
  • Database use and navigation

Skills and Experience:

  • Call Centre experience is essential
  • Experience within scripted call centre environment
  • High attention to detail
  • Ability to deal with difficult callers
  • Computer literate

Requirements:

  • You will be required to complete a criminal history check as part of the process
  • Available to interview on 7 August
  • Commence work on 13th August
  • Available to work Monday to Friday between 7.00am - 5pm

If you are available immediately and believe you meet the above criteria please don't hesitate to apply.

How to APPLY: Please apply through Seek to be considered. Due to the high volume of applications received only shortlisted applicants will be considered.

If you do have any questions please contact Ashleigh Veenstra via email: ashleigh.veenstra@davidsonwp.com