Collections Team Leader

Job Title: Collections Team Leader
Contract Type: Permanent
Location: Northern Suburbs Brisbane, Queensland
Salary: superannuation
Start Date: 5/08/2019
Reference: JO-1906-96261_1582022969
Contact Name: Britt Molony
Contact Email:
Job Published: February 19, 2020 16:51

Job Description

About the Company

A unique and rewarding opportunity has become available to join a growing, evolving and well-respected organisation and to mentor and support your team to manage debtors. This is a recently created position, where you will work with a driven and switched-on manager who will give you their full support and care about your development and well-being. Gain a healthy balance in your life while still satisfying your hunger for a challenge!

About the Role

Embracing the talents of your team members, you will work closely with the manager to improve existing processes to create efficiency and effectiveness. With your dynamic personality and approach, you will inject trust, fun and energy into this team, ensuring that every member loves coming to work and every customer is supported in an empathetic and fair manner.

Responsibilities include:

  • Follow-up on aged unpaid invoices
  • Investigation of invoicing issues through to resolution
  • Reconciliation of customer ledgers
  • Processing payments
  • Internal debtor reporting to the business
  • Handling of escalated issues
  • Supervise a small team

You will be considered for this opportunity if you have:

  • Proven experience in supervising a Collections/ Debtors team.
  • Experience and knowledge in credit management.
  • Proven leadership skills with ability to mentor, coach and supervise support service staff through a stage of change and growth.
  • Diplomatic communication skills and interpersonal skills.

The Benefits

In this values-based organisation, you will go home each day knowing that the work you are doing is making a huge difference to many lives. To add to this, salary packaging options are available. Great culture, great brand - quite simply, a great job!

The location of this company will suit anyone from north of the city through to the Sunshine Coast, with free on-site parking. Public transport options are limited.

To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Britt Molony on 07 3023 1019, quoting ref no. JO-1906-96261. Want to know more about Davidson? Visit us at