Case Manager - Federal Government

Location Brisbane
Job Type Contract
Reference JO-2001-99054-1
Posted 17 days ago
About the Company
This treasured Federal Government department are actively looking for enthusiastic Case Managers for a long-term contract. There are multiple vacancies available starting ASAP! This high performing team pride themselves on client engagement. If you seeking a new challenge within Federal Government, please read on:

Role qualities
  • Liaise with clients and rehabilitation service providers to manage claims and cases
  • Assessment and review of claims – providing recommendations and key decisions
  • Interpreting and applying legislation to complex cases
  • Engaging with customers to establish long-lasting relationships
  • Negotiating with external providers to execute contracts ensuring costs to clients are reasonable
About You
  • Previous case management, HR and/or claims experience is highly essential to this role
  • Ability to manage a high work load of cases
  • Analytical and problem solving ability
  • Empathy and pride in a high level of customer service
  • Agile, open to new ideas whilst applying relevant information, legislation or sources
The Benefits
  • Federal Government opportunities based in stunning Brisbane CBD offices
  • Highly competitive hourly rate + super
  • Challenging and complex role

Please note - as this is a Federal Government opportunity, you must be an Australian citizen. 

If you have questions, please contact Duy Le –