Operations Specialist/System Admin

Job Title: Operations Specialist/System Admin
Contract Type: Contract
Location: Brisbane
Salary: Competitive
Start Date: 2019-11-14
Reference: JO-1910-98274
Contact Name: Pooja Deshmukh (TECH)
Contact Email:
Job Published: November 15, 2019 09:14

Job Description

About the Role:
  • This role reports to the Manager, Technical Operations, and provides technical direction in the support of IT systems and infrastructure to staff within the department.
The purpose of this role is to provide expert technical advice in the operation, support, maintenance and administration of an enterprise production ICT environment to ensure defined service levels are met, whilst ensuring alignment with contemporary Information Management (IM)/Information Communication Technology (ICT) frameworks.

The Operations team is comprised of the following functions:
  • Administration
  • Application Management Services
  • Computer Training Unit
  • Customer Service Delivery
  • IT Resilience
  • Service Management
  • Technical Operations
  • Technical Project Services

About You:
  • Experience in the effective use of ITIL processes of change management, capacity planning, incident management and risk management.
  • Experience providing expert knowledge in relevant technical standards, techniques and methods and tools for large scale complex organisations. (SFIA Skill: DESN: Level 4, METL: 5)
  • Demonstrated experience in leading the effective assessment, analysis, development, documentation and implementation planning of changes for large complex IM/ICT program/project(s). (SFIA Skill: CHMG: Level 5)
  • Demonstrated high level analytical, conceptual and problem solving skills with a proven record in the assessment and resolution of significant IT incidents within a complex IM/ICT environment. (SFIA Skill: USUP: Level 4)
  • Well-developed interpersonal, written and oral communication skills including the proven ability to work as part of a collaborative, technical team environment, interacting with other team members in a respectful and professional manner, and the ability to negotiate, advise, influence others and work collaboratively with people to make decisions.  
    • Technical Skillsets
  • VMware virtualisation environments
  • Infrastructure hosting Nutanix hyper-converged platforms
  • Commvault Data Protection
  • vRealise Operations Monitoring tools for SQL Server and Virtualisation monitoring
  • Citrix XenApp version stack
  • F5 Load Balancer
  • Microsoft server operating systems
  • Knowledge of Microsoft SQL Server, from 2008 onwards, including Recovery Models, Clustering and Always-On Availability Groups
  • McAfee anti-virus software  
  • Knowledge of Web services and HL7 Interfaces
  • Active Directory including Group Policy, DNS, & Certificate Authority management 

To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Pooja Deshmukh on 07 3023 1078, quoting ref no. JO-1910-98274. Want to know more about Davidson? Visit us at

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