IT Manager/Senior Systems Engineer

Job Title: IT Manager/Senior Systems Engineer
Contract Type: Permanent
Location: Banyo
Salary: $110000 - $140000 per annum
Start Date: 2019-10-14
Reference: JO-1910-97938-2
Contact Name: Gabrielle Cassidy (TECH)
Contact Email:
Job Published: October 15, 2019 10:56

Job Description

Our client is a family owned aviation business, they are well established and credible in the industry. They require a hands on ICT Manager; you’ll act as the first point of support and escalation, you will be accountable for the successful resolution for incidents within this  international company.
The successful candidate will:
  • Provides technical support of all facets of the EUC, Microsoft products in a networked environment
  • Contributes to incident bridges with internal staff, Managed Service Provider and 3rd party suppliers
  • Act as the first point of contact for users and perform technology support desk functions to established customer service standards and optimise the customer experience.
  • Develop business cases, plan and execute major IT projects.
  • Show a strong understanding of the workplace technology with excellent problem resolution skills as well as the ability to explain a technical problems clearly and articulately
  • You’ll also be working with people on an international scale, including key stakeholders, so a great attitude and the ability to build good relationships is vital.
  • Monthly International travel may be required for this role.

Experience and Skills:
  • Administering Windows 2012 Server network and remote networks in various overseas locations
  • Maintaining user accounts, pc desktop imaging and data backups
  • Managing network traffic and serviceability
  • System Development
  • Planning and implementing upgrades of hardware and software as required
  • Implementing and managing cost effective communications solutions for the group
  • Creating and maintaining complete system documentation including software licensing
  • Managing the organisations Office 365, SharePoint and Azure environments
  • Support all areas within the group with a focus on business continuity and target a zero downtime environment
  • Ensure all corporate information is captured within the Company’s business systems adhering to Recordkeeping policies and procedures.

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