Experience Design Lead

Job Title: Experience Design Lead
Contract Type: Permanent
Location: Sydney C B D
Salary: $170000 - $190000 per annum
Start Date: 2019-10-10
Reference: JO-1910-98032
Contact Name: Neeha Avasarala (TECH)
Contact Email:
Job Published: October 11, 2019 10:20

Job Description

Exciting permanent opportunity for an Experience Design Lead to mentor and lead a small team of Experience Designers. Your role will be to ensure that the team is set up for success to deliver to business expectations. Please note that this role involves hands on design thinking activities and initiatives up to 50% of capacity of the role.
Your role’s key responsibilities:
  • Oversee, support and guide designers embedded in scrum teams
  • Ensure design thinking methodologies are at the heart of the team's work
  • Ensure planning, execution and delivery of design work meet business expectations and priorities
  • Recruit, onboard, manage and grow talents
  • Work closely with the business to shape collaboratively the vision of our product and service experiences
  • Ensure design choices made by the team scale and fit within larger established systems and within the future of our products and services
  • Build and maintain stakeholder relationship, momentum and buy-in
  • Work closely with Product Managers, Product Owners and Scrum Masters to constantly improve ways of working and ultimately the quality of our product & service delivery
  • Work closely with Design Manager and other Design Leads to improve the whole Experience Design team efficiencies: operational alignment and synergies, shared learnings, consistent artefact format, design walls, etc.
  • Define HCD success measures and evaluate the team ROI
  • Hands on design thinking activities and initiatives - balance when to delegate and when to dive in - up to 50% of capacity
  • Evangelise and educate the business around customers and Human Centred Design
  • Represent our client and the Experience Design team externally e.g. events, podcasts, etc.
  • Ensure the team breathes the Experience Design team values, mission statement and design framework

To be successful, you will have:
  • 3+ years of professional experience in a Human Centred Design role
  • 3 to 5 years of experience leading teams
  • 2+ years of Lean UX experience working with Agile teams
  • Strong emotional intelligence. Knowing how to build and maintain relationships is a key success factor for this role
  • Able to simplify, to cut through the noise, to understand what’s important, communicate and inspire that clarity in others
  • Self-motivated, positive and proactive attitude
  • Exceptional verbal, written communication and storytelling skills
  • Good influencing skills
  • Keep up to date with latest Design trends, tools and methods
  • Experience in managing other designers is a plus
  • Masters or PhD degree in Behavioural Science, Human Factors, Anthropology or Psychology is a plus

To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Neeha Avasarala on 0430 505 612 quoting ref no. JO-1910-98032. Want to know more about Davidson? Visit us at