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Call Centre Sales Consultant

Job Title: Call Centre Sales Consultant
Contract Type: Permanent
Location: Brisbane
Industry:
Salary: 60,000 + super + comms
Start Date: 2019-10-08
Reference: JO-1910-98006-1
Contact Name: Ashleigh Veenstra
Contact Email: ashleigh.veenstra@davidsonwp.com
Job Published: October 09, 2019 15:44

Job Description

About the company:
Our client is a leading national registered training organisation with a fantastic reputation for providing highly regarded education courses to its customers. This organisation prides themselves on outstanding customer service, while assisting their customers to choose the right career path and course aligned to their goals. Be part of a dynamic company focused on being an industry leader! This a full time permanent position, based in the inner suburbs of Brisbane.

About the role:
The purpose of the enrolments officer is to respond to customer enquiries to provide a tailored solution, and suggest the best education course aligned to their wants and needs. This is a relationship based role which requires you to make real connections using a consultative approach.


Responsibilities will include:
  • Effectively managing the conversion of an enquiry into enrolment while being consultative and demonstrating understanding
  • Personalising the customer experience using a professional and relatable communication style
  • Use of effective questioning to identify needs, challenges and offer the best education course
  • Building rapport with each customer while focusing on solution
  • Work towards targets and service level agreements to ensure that exceptional customer service is provided
  • Enjoy working as part of a wider team and contribute to its success

About you:
You are an extremely motivated, self-driven individual who enjoys making sales and being recognised for your efforts! You thrive in a fun and fast paced environment, and enjoy working part of a team.  You will demonstrate the following:
  • Previous sales experience and proven track record of achieving targets
  • Exceptional customer service with the ability to build rapport quickly
  • Computer literate and systems savvy

The benefits:
  • Be part of a valued team, who respect and support each other
  • Opportunity for development and growth within the business
  • Great remuneration on offer


To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Ashleigh Veenstra via ashleigh.veenstra@davidsonwp.com, quoting ref no. JO-1910-98006. Want to know more about Davidson? Visit us at www.davidsonwp.com