Lead Implementation Consultant

Job Title: Lead Implementation Consultant
Contract Type: Permanent
Location: Sydney C B D
Salary: $120000 - $130000 per annum
Start Date: 2019-09-23
Reference: JO-1909-97852
Contact Name: Elissa Henderson
Contact Email:
Job Published: September 25, 2019 07:00

Job Description

 “Understanding and improving the employee experience is critical for companies operating in a highly competitive global economy.” Deloitte

At Davidson, we believe the formula for success is simple: People + Experience = Performance.

As an accredited implementation partner with Qualtrics, a world-leader in Experience Management (XM); we are currently seeking an amazing technical specialist to be our Lead Implementation Consultant.

We have a strong focus on leveraging analytics that enable us to understand the entire employee experience and gain deep insights into employee’s beliefs, emotions and sentiments.

What will you be doing?

  • Partner with your Davidson colleagues as a pre-sales technical expert with our clients;
  • Provide technical demonstrations;
  • Design XM solutions;
  • Show our clients why partnering with Davidson will drive their business performance forward.
Client experience
  • Lead Project kick-off meetings and build Project Plans;
  • Deliver outcomes for our clients through outstanding project management;
  • Exceed our client expectations.
Technical Implementation
  • Design the architecture of the clients XM solution;
  • Train customers in the use of the XM software.
Stakeholder Management
  • Manage expectations of clients, internal stakeholders and suppliers;
  • Further build the Davidson relationship with external partners and suppliers.
Amazing Projects
You will be working with leading Australian and International brands to deliver amazing projects.
Some of our current projects include:
  • Employee life-cycle mapping for a leading Australian Health Care organisation
  • Employee listening projects for a global brand
  • Leadership feedback surveys, including 360 degree feedback for one of Australia’s largest government departments
How will you succeed?
Do you:
  • Enjoy building strong, lasting relationships with clients?
  • Have a creative and analytical mind?
  • Love solving problems?
  • Hold a Bachelor’s degree in Computer Science or Information Systems?
  • Have at least 2 years’ experience working with SaaS?
  • Care deeply about clients and providing them a world-class experience?
  • Enjoy working as part of a high-performing team to deliver outcomes?
Then we want to talk to you.

To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Elissa Henderson on 07 3023 1071.

Want to know more about Davidson? Visit us at

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