Connecting...

AO3 Contact Centre Officer

Location Brisbane
Job Type Contract
Reference JO-1909-97522
Posted 11 days ago
About the Role:
Davidson are a preferred supplier for the QLD State Government and are currently recruiting experienced Inbound Call Centre Consultants. There is a potential of multiple opportunities available based across Brisbane CBD.
If you are a vibrant, enthusiastic call centre professional we would love to hear from you. You will demonstrate a positive attitude and feel comfortable working in a fast paced environment.

Responsibilities:
Acting as a first point of contact for customers answering inbound phone enquiries
- Provide professional and outstanding customer service
- Understand and communicate legislation and policies
- Maintain customer database and
- Participate and contribute to the team meetings

Skills and Experience:
Previous customer service experience
- Advanced Microsoft Office Suite skills
- Well developed communication skills – both written and verbal
- Demonstrated ability to build rapport quickly over the phone
- A confident and engaging phone manner

*Candidates must be available to start immediately*

How to APPLY: Please apply directly through Seek to be considered.

*Due to the high volume of applications received only shortlisted applicants will be considered*

To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx).