Service Designer

Job Title: Service Designer
Contract Type: Contract
Location: Sydney
Salary: $700 - $800 per day
Start Date: 2019-08-21
Reference: JO-1908-97222
Contact Name: Pooja Deshmukh (TECH)
Contact Email:
Job Published: August 22, 2019 14:48

Job Description

About the Company:

Large, State Government Agency making a huge investment into Digital Transformation

About the role:
  • Day rate contract position, 40 hours per week, based in Sydney CBD
  • Join an existing team of digital innovators who are delivering quality pieces of work across the NSW Government
  • Be involved in hands on delivery of human centred service design
  • Take part in all service design aspects of the projects you are working on
  • Designing intuitive and functional experiences by bringing together technology, interfaces, processes and systems
  • Working with co-users for design, pain points and identify opportunities to move to future state
  • Developing customer and employee journeys as a design proof of concept
  • Planning, coordinating and communicating user research

About You:
  • Expert knowledge and a strong passion for human-centred design methodologies including delivering customer centric experiences
  • Experienced in working in large human-centred design assignments within large, complex organisations
  • Able to plan and lead workshops with various stakeholders, able to speak to all audiences
  • Excellent relationship builder, this role will require relationships to be built internally and externally
  • Agile methodology experience

To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Pooja Deshmukh on 07 3023 1078, quoting ref no. JO-1908-97232. Want to know more about Davidson? Visit us at