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Application Support + Installer

Job Title: Application Support + Installer
Contract Type: Permanent
Location: Melbourne
Industry:
Salary: $65000 - $70000 per annum
Start Date: 2019-08-07
Reference: JO-1908-97057-1
Contact Name: Maddison Glass (TECH)
Contact Email: maddison.glass@davidsonwp.com
Job Published: August 08, 2019 14:46

Job Description

We have the perfect opportunity for a customer service focused application installer to join an amazing Australian software company with a friendly, collaborative culture.
We are looking for an experienced Applications Support and Installer to join their established team in Melbourne. You will be responsible for managing the installation and initial training of this software in new client sites.

Responsibilities:
- Pre-planning and discussing the installation in conjunction with the client
- Testing and reporting any issues with the conversion programs
- Conducting the installation at the client site
- Initial training and familarisation of the application 
- Consulting with 3rd party resources and other hardware vendors, ensuring all systems are available within the agrees SLAs.
- Performing end-user training as necessary to all store staff of new site requirements

Requirements:
- Prior experience in supporting business operations, software analysis and some hardware exposure
- Experince with business related software and hardware
- Exposure with DOS and Windows Desktop and Server Operating Systems ]
- Exposure to AWS Management Console, and AWS Command Line Interface
- Customer service experience
- Stakeholder management experience



***Please note. As this is a national company, successful applicants would be travelling to client sites - up to two weeks a month. 



To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Maddison Glass on 03 99292 9508, quoting ref no. JO-1908-97057. Want to know more about Davidson? Visit us at www.davidsonwp.com