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Facilities Services Officer

Location Gisborne
Job Type Contract
Reference JO-1908-97043
Posted 16 days ago
The Benefits

  • Initial 6 month contract- strong possibility of extension
  • Band 5 hourly rate
  • Flexible working 
  • Work close to home- Based in the Macedon Ranges area



About the Company
This is a role that would suit a facilities officer who has experience in the soft services space. Work with a council that is committed to an organisational philosophy in which respect, care, honesty & openness are core values & responsibility, accountability and confidentiality are aspired to at all times.



About the Role
You will be expected to:

  • Prepare reports from data collected, agendas/minutes, correspondence, memoranda and forms and other associated documents.
  • Process customer service requests within the current system.
  • Proactively identify opportunities to improve and develop systems and process to achieve excellence in service delivery and development.
  • Provide a high level of efficient and effective communication channels between the department and internal/external customers and stakeholders.
  • Build and maintain relationships with stakeholders to ensure you are the focal point for any issues or concerns.
  • Undertake proactive, reactive and service inspections of Council’s building assets.
  • Coordinate the development and implementation of facility services programs for Council’s building asset base.
  • Initiate and develop plans, policies, procedures and operational guidelines, and support cross organisation communication, learning and service improvement



About You
To be successful, you will have the following:

  • Experience in a facility service role and knowledge of customer service principles.
  • Degree or Diploma in Facilities Management or related discipline with some relevant experience OR lesser formal qualifications with substantial experience
  • Demonstrated experience in facility inspection, auditing and maintenance systems and processes.
  • High Level computer skills including packages such as MS Office, Excel, PowerPoint and Outlook.
  • Demonstrated ability to prepare contract documentation and successfully manage contracts.
  • Demonstrated experience in undertaking reactive, proactive and planned facility inspections and provide advice on specialist facility management matters.
  • Current Victorian Driver’s Licence.


To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Patrick Courtney on 03 9929 9537, quoting ref no. JO-1908-97043. Want to know more about Davidson? Visit us at www.davidsonwp.com