Contact Centre Consultant - Temporary

Job Title: Contact Centre Consultant - Temporary
Contract Type: Contract
Location: Brisbane
Salary: $50000 per annum
Start Date: 2019-08-06
Reference: JO-1908-97037
Contact Name: Ashleigh Veenstra
Contact Email:
Job Published: August 07, 2019 13:17

Job Description

About the Role:
Davidson are partnered with several key clients that require experienced Inbound Call Centre Consultants. There will be a number of upcoming opportunities which are temporary contracts and have the opportunity to go permanent for the right candidate. These opportunities are based in the Brisbane CBD and inner suburbs.
If you are a vibrant, enthusiastic call centre professional we would love to hear from you. You will demonstrate a positive attitude and feel comfortable working in a fast paced environment.

Acting as a first point of contact for customers answering inbound phone enquiries
- Provide professional and outstanding customer service
- Assess each enquiry and recommend solutions according to company policies and procedures
- Discuss company services and product offerings – including features and benefits
- Maintain customer database
- Participate and contribute to the team meetings

Skills and Experience:
Previous customer service experience
- Advanced Microsoft Office Suite skills
- Well developed communication skills – both written and verbal
- Demonstrated ability to build rapport quickly over the phone
- A confident and engaging phone manner
If you are available immediately and believe you meet the above criteria please don’t hesitate to apply.

How to APPLY: Please apply through Seek to be considered. Due to the high volume of applications received only shortlisted applicants will be considered.
If you do have any questions please contact Ashleigh Veenstra via email: