AO3 Correspondance Officer

Job Title: AO3 Correspondance Officer
Contract Type: Contract
Location: Brisbane
Salary: $38 - $38 per hour
Start Date: 2019-08-05
Reference: JO-1908-96998
Contact Name: Lora-Ashleigh Hoppo
Contact Email:
Job Published: August 06, 2019 10:56

Job Description

About the Company
Davidson are a preferred supplier for the government sector and have strong partnerships within local, state and federal government.  We have a number of upcoming opportunities within Queensland Government across key departments. We are looking for an experienced case manager with previous return to work or medical background. 

About the Role
The purpose of the role is to manage all incoming and outgoing correspondence for the department and assist with design, development and delivery of process improvements to ensure effective, cohesive and conforming delivery of correspondence activities. This role also provides high level administrative support to the Executive Director and Directors when required. A level of confidentiality commensurate with the role and responsibilities of the position is required. 

  • Coordinating the distribution of all incoming and outgoing correspondence for the branch by assigning, tracking, monitoring and responding to requests as required to ensure deadlines are met
  • Research and compile profiles on companies and individual stakeholders
  • Examining incoming correspondence, papers and reports to determine action and priorities and where appropriate prepare replies for consideration
  • Maintain management information systems and records management systems to provide relevant information and statistics to senior management
  • Provide assistance to the Office of the CEO including printing, binding, filing electronic documents and updating contact lists
  • Assist with ad hoc administrative duties required to support the Delivery Authority’s Board and sub-committee meetings
  • Provide timely and accurate support to the EA to the CEO including calendar and email management of confidential and sensitive information
  • Proof reading and formatting of outgoing correspondence to ensure accurate, timely and relevant information is provided
About You
  • Display excellent interpersonal skills including a high degree of emotional intelligence, empathy and the ability to build rapport with injured workers
  • Ability to work collaboratively, and at times autonomously
  • Build and maintain positive relationships, anticipating and responding to customer needs and expectations
  • Maintain confidentiality of case records
The Benefits
  • Competitive Hourly Rate
  • Large Government Department
  • Supportive Team Environment 
  • Demonstrated ability to undertake multiple tasks within tight deadlines to support team members

To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Lora-Ashleigh Hoppo on 07 3023 1042, quoting ref no. JO-1908-96998. Want to know more about Davidson? Visit us at

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