Case Management Co-ordinator

Job Title: Case Management Co-ordinator
Contract Type: Contract
Location: Brisbane Adelaide Street
Salary: Competitive
Start Date: 2019-08-04
Reference: JO-1908-96981
Contact Name: Duy Le
Contact Email:
Job Published: August 05, 2019 14:08

Job Description

About the Company
This treasured Federal Government department are actively looking for an analytical Case Manager for a long-term contract. This role is starting as possible until 30.06.2020. This high performing team pride themselves on client engagement. If you seeking a new challenge within Public Sector, please read on:

Role qualities
  • Liaise with clients and rehabilitation service providers to manage claims and cases
  • Assessment and review of claims – providing recommendations and key decisions
  • Investigate and analyse detailed cases
  • Interpreting and applying legislation to complex cases
  • Engaging with customers to establish long-lasting relationships
  • Negotiating with external providers to execute contracts ensuring costs to clients are reasonable

About You
  • Previous case management, HR and/or claims experience is highly essential to this role
  • Ability to manage a high work load of cases
  • Analytical and problem solving ability
  • Empathy and pride in a high level of customer service
  • Agile, open to new ideas whilst applying relevant information, legislation or sources
The Benefits
  • Federal Government opportunity based in stunning Brisbane CBD offices
  • Highly competitive hourly rate + super
  • Long-term contracts until 30.06.2020
  • Challenging and complex role

As this is a Federal Government agency, successful candidates must be able to pass a criminal history check.