Implementation Consultant

Job Title: Implementation Consultant
Contract Type: Permanent
Location: South Brisbane
Salary: $90000 - $100000 per annum
Start Date: 2019-07-31
Reference: JO-1907-96785
Contact Name: Gabrielle Cassidy (TECH)
Contact Email:
Job Published: August 01, 2019 18:01

Job Description

Our client is a market leading workforce management solutions in customer environments. They require an Implementation Consultant to join the team.  Your client management and interactive skills will enable you to utilise clear implementations to meet the client’s needs, whilst working closely with other teams to complete upgrades, changes or ad hoc arrangements. 
  • Work closely with other resources on new implementations, upgrade, and change order projects
  • Proactively consult on best practice methodology, configuration design and build activities to ensure client success
  • Solution presenting
  • Utilise technical ability to prioritise issues and respond appropriately to multiple critical situations
  • Lead and actively participate in Customer Configuration design, build, test and deployment activities
  • Research application questions by setting up scenarios and testing the application.
  • Analyse customer configurations and resolve or work around set up issues
    Provide significant transfer of product knowledge to our customers

You will have
  • Excellent customer service skills.
  • working with client/server and/or Web Based technologies
  • Excellent oral and written communication skills.
  • Experience working with integration or implementations of Cloud based systems
  • Excellent technical understanding of Operating Systems, networking technologies, software applications and communication protocols.
  • Workforce management software applications implementation experience
  • Consulting / customer interface experience
  • Broad knowledge of labor management, HR / Payroll, ERP, or similar domain product/systems 
  • Bachelor’s degree or equivalent work experience 

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