Collections Officer

Job Title: Collections Officer
Contract Type: Permanent
Location: Caboolture
Salary: Competitive
Start Date: 2019-07-31
Reference: JO-1908-96916
Contact Name: Britt Molony
Contact Email:
Job Published: August 01, 2019 11:54

Job Description

About the Company

Want to work with a team that is collaborative, inclusive and fun? Do you like to challenge yourself? If this sounds like you, then look no further. This national Not-For-Profit company is seeking a personable, empathetic and mature-minded Collections Officer to complement their growing team. 

About the Role

The primary purpose of this role is to manage the collection of debtors, ensuring the pro-active and timely collection of amounts outstanding.
As a Collections Officer you will be responsible for:
  • Follow up on aged, unpaid invoices
  • Investigation of invoicing issues through to resolution
  • Reconciliation of customer ledgers
  • Managing the ‘debtors’ email inbox
  • Facilitating payments
  • Arranging payment plans
  • Accessing hardship claims 

About You

The ideal candidate will have previous experience in debtor management and exceptional customer service skills. You must be capable to work in a high volume, team-based environment. 
You will possess the following:
  • Excellent phone and email communication skills
  • High attention to detail with accurate reporting skills
  • Proven ability to recover debt
  • Ability to work autonomously
  • Enjoyment of people, able to quickly build and maintain relationships

The Benefits
  • North Brisbane location with parking, 35 minutes from the Sunshine Coast 
  • Strong team environment
  • 7.30am or 8.30am start daily 
  • Salary package $60 000 per annum plus super 

To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Britt Molony on 07 3023 1019, quoting ref no. JO-1908-96916. Want to know more about Davidson? Visit us at