Help Desk /Systems Support Officer

Job Title: Help Desk /Systems Support Officer
Contract Type: Permanent
Location: Melbourne
Salary: $50000 - $55000 per annum
Start Date: 2019-09-24
Reference: JO-1907-96346
Contact Name: Moitri Banerjee (TECH)
Contact Email:
Job Published: September 25, 2019 12:54

Job Description

About the Company
Our client,a well known not for profit organisation engaged in community services seeking to appoint an Applications/ Systems Support Officer in permanent capacity.

This role is based in Melbourne CBD.

It's a basic application/ technical / helpdesk support role and ideally looking for candidates having experience in customer service roles OR in level 0 OR level 1 email / phone support.

About the Role

  • Provide application support to end users -phone/email support,
  • Manage application issues and provide solutions
  • Work closely with vendors
  • Manage application security
  • Prepare and maintain application user manuals
  • Prepare and maintain application reports

About You

       Well developed I.T. application skills
       Prior experience in Technical Support role 
       High level of customer service skills
       Proficient in MS Office, especially Excel
       Strong interpersonal / communications skills

The Benefits

Excellent team and great culture
Work life balance
Great location

To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Moitri Banerjee on 07 3023 1039, quoting ref no. JO-1907-96346. Want to know more about Davidson? Visit us at