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AO3 Contact Centre Consultant

Job Title: AO3 Contact Centre Consultant
Contract Type: Contract
Location: Brisbane
Industry:
Salary: $30 - $30 per hour, Benefits: Ongoing opportunities available
Start Date: 2019-06-04
Reference: JO-1906-95791
Contact Name: Jane Currie
Contact Email: jane.currie@davidsonwp.com
Job Published: June 05, 2019 12:15

Job Description

About the Role:
Davidson are a preferred supplier for the QLD State Government and are currently recruiting experienced Inbound Call Centre Consultants. There is a potential of multiple opportunities available based across Brisbane CBD.
If you are a vibrant, enthusiastic call centre professional we would love to hear from you. You will demonstrate a positive attitude and feel comfortable working in a fast paced environment.

Responsibilities:
Acting as a first point of contact for customers answering inbound phone enquiries
- Provide professional and outstanding customer service
- Understand and communicate legislation and policies
- Maintain customer database and
- Participate and contribute to the team meetings

Skills and Experience:
Previous customer service experience
- Advanced Microsoft Office Suite skills
- Well developed communication skills – both written and verbal
- Demonstrated ability to build rapport quickly over the phone
- A confident and engaging phone manner


If you are available immediately and believe you meet the above criteria please don’t hesitate to apply.


How to APPLY: Please apply through Seek to be considered. *Due to the high volume of applications received only shortlisted applicants will be considered*
If you do have any questions please contact Jane Currie via email: jane.currie@davidsonwp.com