Connecting...

Outbound Call Centre Consultant

Job Title: Outbound Call Centre Consultant
Contract Type: Contract
Location: Brisbane
Industry:
Salary: $27 - $27 per hour
Start Date: 2019-04-29
Reference: JO-1904-95055
Contact Name: Ashleigh Veenstra
Contact Email: ashleigh.veenstra@davidsonwp.com
Job Published: April 30, 2019 16:43

Job Description

About the Role:
Davidson are partnered with a software company who are experiencing a busy period and need a customer service consultant to assist with outbound phone calls. These calls are easy outbound phone calls to assist with a number of upcoming road show events. This is a 4 week temporary contract working 38 hours per week, starting on the 13th of May. This role is based on the southside and pays $27.55 per hour plus super.

Responsibilities:
-
Making outbound calls to customers to advise about upcoming event & invite to attend
- Add customer details into database to be contacted for future events  and marketing
- Follow up on email on behalf of the customer service team and answer enquiries
- Provide exceptional customer service
- Ad hoc administration as required by marketing team


Skills and Experience:
-
Previous experience within an outbound call centre environment
- Advanced Microsoft Office Suite skills
- Well developed communication skills – both written and verbal
- Demonstrated ability to build rapport quickly over the phone
- A confident and engaging phone manner


How to APPLY: Please apply through Seek to be considered. Due to the high volume of applications received only shortlisted applicants will be considered.


If you do have any questions please contact Ashleigh Veenstra via email: ashleigh.veenstra@davidsonwp.com