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Customer Service Officer - Waste Services

Job Title: Customer Service Officer - Waste Services
Contract Type: Contract
Location: Dee Why
Industry:
Salary: $30 - $33 per hour
Start Date: 2019-04-07
Reference: JO-1904-94607-1
Contact Name: Zoe Brown
Contact Email: zoe.brown@davidsonwp.com
Job Published: April 09, 2019 07:58

Job Description

About the Company

This government organisation has is well-respected and is community focused, looking for a great customer service officer to join for an initial 3 month contract

About the Role

Great 3 month contract opportunity has become available for an experienced Customer Service Officer based in Dee Why!

GREAT working hours for working mums or dads!

8AM to 3:30pm OR 10AM to 5:30PM – Monday to Friday (35hr week)

You will be providing excellent customer service to individuals in the community, providing accurate information and advice.

You will provide the following:
  • Provide consistent, responsive and polite handling of inquiries, requests, actions and complaints
  • Effective follow up and feedback to customers and staff
  • Communicate effectively to a wide spectrum of customers via email or phone.
  • Work effectively on the switchboard, performing reception duties, receipting payments and balancing daily takings
  • Ability to explain issues/ policy to the public and reconciling different points of view
You will have the following:
  • Strong communication and interpersonal skills
  • Prior experience working call centre/ receptionist either in local or state government
  • Available for an immediate start

To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx). If you would like to have a confidential discussion, please contact Zoe Brown on 02 8093 0626, quoting ref no. JO-1904-94607. Want to know more about Davidson? Visit us at www.davidsonwp.com